Thank you for shopping at Togrou!
Following are the terms and conditions that constitute our Shipping Policy.
TOGROU is dedicated to providing fast and reliable shipping to all our customers worldwide. Our processing time is usually 3-7 business days, excluding weekends and holidays. Shipping time varies depending on location and shipping method.
Delivery Time
Standard Shipping: 7-15 business days
Express Shipping: 3-5 business days
Note: Delivery time may be extended due to customs clearance processes, and public holidays.
Shipping Cost
We offer free shipping on all orders, and Express Shipping cost is USD 23 by DHL or FedEx, the shipping fee varies depending on your location and chosen shipping method. You can check the shipping fee during checkout.
Tracking Your Order
Once your order is shipped, you will receive an email with your tracking information. You can track your package by clicking the tracking link in the email or by logging in to your account on our website.
Order Status
You can check your order status by logging in to your account on our website. Once your order is shipped, the status will change to “Shipped” with your tracking information.
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our customer service team at sales@togrou.com.